Primula Beach Hotel, Kuala Terengganu ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Jalan Persinggahan, Kuala Terengganu, Malaysia, 20400

“Situated right in the city center, this hotel offers easy access to vibrant local attractions and the beautiful Batu Burok beach just a short walk away.”view full review

Primula Beach Hotel, a 4-star beachfront hotel, offers comprehensive banquet and conference facilities managed by an ISO 9001 certified team. Guests can enjoy direct access to scenic sandy beaches and an array of water sports activities.

Rooms & Amenities

Each of the 248 rooms includes air conditioning, free WiFi, and a flat-screen TV, with some featuring a private balcony and views of the ocean or gardens. Room options include spacious double and twin units, designed for optimal comfort.

Dining & Leisure

Dining options include the Bayu Restaurant, which serves a diverse buffet that blends international and local fare. The Kuala Kopi Lounge offers snacks and local coffee, contributing to the hotel's varied culinary experience.

Services & Local Area

The hotel is well-equipped for business events with experienced staff and modern facilities. Nearby attractions include the Crystal Mosque and the Abidin Mosque, while proximity to Batu Buruk Beach and Bukit Che Long offers natural beauty for exploration.

Activities & Entertainment

Water sports enthusiasts can engage in activities such as jet skiing, windsurfing, and snorkeling right outside the hotel. For those preferring a relaxed day, the sandy beach provides sunbathing opportunities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

2 persons

29 m²

2 Single beds

Shower

Balcony

room details

Standard Twin Room

2 persons

25 m²

2 Single beds

Shower

Air conditioning

room details

Premier Deluxe Room

2 persons

29 m²

2 Single beds

Shower

Balcony

room details

Standard Double Room

2 persons

25 m²

1 Double bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Kuala Terengganu 1.5 km

Airports

Sultan Mahmud (TGG) 16.6 km

Kerteh (KTE) 114.8 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Local Cuisine

During my stay, I tried the Malay cuisines at the on-site dining area, and I must say it was a good experience. The local dishes, especially those from the East Coast of Malaysia, were must-tries and offered a nice taste of the culture. I really enjoyed the variety and flavors offered during breakfast, even though it was somewhat crowded. Staff were attentive and made my dining experience feel very welcoming.

Maggi1985. UK, Read full review on

Fun Poolside Relaxation

I took some time to enjoy the small pool during my stay. It's conveniently located close to the beach, allowing me to bask in the sun while my kids splashed around. The atmosphere was relaxed and perfect for unwinding after a day of exploring. It was great to have that option to enjoy the water without the hustle and bustle of the beach crowd all the time.

Olivia_Sunshine. Australia, Read full review on

Spacious Room

I stayed in a Standard Room and loved how spacious it was. The room had a large layout, which made it very comfortable for me and my family. Even though some furnishings were a bit vintage, everything was clean. The sea view from my room was amazing and definitely added to the experience. It felt like the perfect base for our adventures.

KevinTraveler. Canada, Read full review on

Convenient Function Facilities

I was impressed by the availability of multiple function halls and seminar rooms. Although I did not use them for business purposes during my stay, it was comforting to know that ample space was available for meetings or events. It seemed like a great venue for both leisure and professional gatherings alike.

Maria_Explorer. USA, Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Luggage storage
Currency exchange
Barber shop

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Free shuttle service
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Water slides
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Garden area
Spa centre
Head massage
Foot massage

Room features

Air conditioning
Mini-bar
Patio
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Persinggahan, Kuala Terengganu, Malaysia, 20400

Map view

Jalan Persinggahan, Kuala Terengganu, Malaysia, 20400

City landmarks

Mosque

Crystal Mosque

3.4 km

Landmark

Street art

2.4 km

Landmark

Pusat Sains & Kreativiti Terengganu

1.4 km

Landmark

Maziah Palace

1.6 km

Landmark

Bukit Puteri

1.7 km

Mosque

Abidin Mosque

1.5 km

Landmark

Turtle Sculpture

2.0 km

Park

Pasar Payang Kuala Terengganu

2.2 km

Beach

Pantai Batu Buruk

1.5 km

Shopping Area

Paya Bunga Square

1.6 km

Landmark

Taman Monumen

1.4 km

Landmark

Jambatan Angkat Terengganu

1.4 km

Landmark

Kuala Terengganu Drawbridge

1.4 km

Landmark

Istana Al-muktafibillah Shah

1.4 km

Landmark

Kuala Terengganu Waterfront

2.0 km

Landmark

Aiman Legacy Sourvenir Cenderamata

1.8 km

Landmark

Pulau Warisan KT

2.1 km

Landmark

Chinatown, Kuala Terengganu

2.0 km

Harbour

Pasar Payang Alley

2.2 km

Landmark

Kuala Terengganu Tourism Information Center

1.7 km

Landmark

World Heritage Lane

1.9 km

Landmark

Payang Memory Lane

1.9 km

Landmark

Makam DiRaja Bukit Keledang

1.9 km

Landmark

Shahbandar Jetty

2.2 km

Landmark

Waterfront

2.1 km

Landmark

Ho Ann Kiong Temple

2.0 km

Landmark

Turtle Alley

2.4 km

Landmark

Kota Lama Duyung

2.7 km

Nearby

Mosque

Al-Muktafi Billah Shah Mosque

240 m

Garden

Bulatan Batu Bersurat

240 m

Restaurants

Restoran Asia Signature

550 m

134 Jalan Sultan Zainal Abidin

Gossip Kitchen

840 m

Lot-2188

Reviews and Ratings

Feedback from previous guests about their experience.

3/5 based on 311 reviews

#30 of 59 hotels in Kuala Terengganu based on Tripadvisor

Riley

United Kingdom, December 2024

7.0/10

I had a mixed experience at the hotel. The view from my room's private balcony was amazing, and the breakfast was delightful with a nice variety of options. However, the room itself was not well maintained, particularly the air conditioning and cleanliness which left much to be desired. The location is great being close to the beach, but the service needs improvement, especially at reception.

Rooms

5.0

The room with a private balcony offered a good city and sea view, but the air conditioning was inadequate and the cleanliness was poor.

Service

5.0

The reception service was lacking, as no staff was available at my arrival time, leading to a long wait. However, some staff members were friendly and helpful.

Location

8.0

The hotel is well-located near the beach and offers easy access to various activities.

Dining

9.0

Breakfast was a highlight of my stay, with a nice mix of local and international dishes.

Facilities

6.0

The hotel's facilities were decent, but some areas could use more attention regarding upkeep.

Paul

United Kingdom, December 2024

7.2/10

My stay at the hotel was quite enjoyable, especially with the breathtaking sea view from the balcony. The swimming pool was a hit with my kids, and the beach was just a stone's throw away. However, I found the breakfast buffet to be underwhelming and the rooms, while spacious, showed signs of age. Overall, it's a decent family-friendly spot but could use some updates and improvement in dining.

Rooms

7.0

The room was spacious with a lovely balcony offering a beach view, but it felt a bit dated.

Service

7.0

The service was quite attentive, especially room service, but I did experience a delay with the bellboy.

Location

9.0

The hotel is conveniently located near Batu Buruk beach, making it easy to access beach activities and local street food.

Dining

5.0

The breakfast spread was disappointing, lacking variety, although the room service was better with some popular kid-friendly options.

Facilities

8.0

The swimming pool was newly renovated and a lot of fun for the kids, but more could be done to enhance the overall amenities.

Jackson

United Kingdom, December 2024

7.0/10

My stay at this hotel was quite a mixed bag. While the beachfront location is a standout feature and the room was comfortable and clean, the service left much to be desired. I experienced significant delays at check-in and the housekeeping service was lacking. The dining options were mediocre as well, which was disappointing given the price I paid for the stay.

Rooms

7.0

The room was comfortable, but the bathroom is in desperate need of renovation.

Service

5.0

The reception staff was not friendly and I faced a long wait for assistance.

Location

9.0

The hotel is located directly on the famous beach, which is fantastic for relaxation.

Dining

5.0

The breakfast options were limited, which was disappointing.

Facilities

5.0

The swimming pool was not well-maintained and filled with debris.

Emily

United Kingdom, November 2024

6.0/10

This hotel has a lot of room for improvement. While I found the location convenient near the beach, the overall experience was quite disappointing. The rooms showed their age and cleanliness left something to be desired. The dining options were lackluster, especially the breakfast, and the service felt unmotivated. Overall, I wouldn't recommend it unless they make some significant changes.

Rooms

5.0

The rooms were clean but quite dated, and I found the air conditioning settings inadequate, with one setting being too freezing.

Service

5.0

Service felt lacking, with uninterested staff at the reception and during dining, which really impacted my stay.

Location

8.0

The location was decent, not far from the beach, which was a plus.

Dining

5.0

Breakfast was uninspiring, with poor quality food and slow service at the egg station.

Facilities

5.0

The swimming pool was overcrowded and not well-managed, which detracted from the experience.

Convenient location

Staff unresponsive

Harold

United Kingdom, October 2024

6.6/10

I had high hopes for my stay, but unfortunately, the reality didn't match up. While the location right by the beach is fantastic and the pool area is nice, the room was in dire need of a thorough cleaning and renovation. The check-in experience was frustrating as well, with empty front desk services during our arrival time. On a positive note, the food at breakfast was quite delicious, bringing some joy to my stay.

Rooms

5.0

The room was filthy and poorly maintained, with a broken cupboard and sandy floor.

Service

5.0

The service at the front desk was lacking, especially with no one available during our arrival, but the restaurant staff was pleasant.

Location

8.0

The hotel is in a prime location right on the beach, but cleanliness needs improvement in the area.

Dining

7.0

Breakfast offered some tasty items, although I wished there were more choices.