Primula Beach Hotel, Kuala Terengganu ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Jalan Persinggahan, Kuala Terengganu, Malaysia, 20400

Primula Beach Hotel, a 4-star Kuala Terengganu hotel, features a unique beachfront location with picturesque views of the azure sea and sandy beach. The hotel offers complete banquet and conference facilities, catering services for the Sultan of Terengganu, and a range of dining options.

Rooms & Amenities

Each of the 248 air-conditioned rooms at Primula Beach Hotel includes comforts such as free WiFi, flat-screen TVs, and private balconies, with many offering stunning ocean views. Rooms are designed to provide an optimal level of comfort with welcoming decor and key amenities like minibars and soundproof walls.

Dining Options

Dining options at Primula Beach Hotel include the Bayu Restaurant, which serves an extensive array of buffets that blend local and international fare. The Kuala Kopi Lounge provides a space for light snacks and local coffee, ideal for unwinding.

Leisure Activities

Leisure activities available include a range of water sports like jet skiing, snorkeling, and beach volleyball, appealing to both active guests and those wishing to relax. The hotel also houses an outdoor pool and is a short distance from the scenic Batu Buruk Beach.

Business & Local Area

Primula Beach Hotel offers business facilities, including a dedicated conference service team that ensures efficient and professional event management. Nearby transport options include bus services with proximity to the express bus terminal and local attractions such as the Crystal Mosque and Al-Muktafi Billah Shah Mosque.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

315 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Balcony

room details

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Standard Twin Room

Max:

2 persons

270 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Air conditioning

room details

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Premier Deluxe Room

Max:

2 persons

315 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Kuala Terengganu5000 ft

Airports

Sultan Mahmud (TGG) 10.3 mi

Kerteh (KTE) 71.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Local Cuisine

During my stay, I tried the Malay cuisines at the on-site dining area, and I must say it was a good experience. The local dishes, especially those from the East Coast of Malaysia, were must-tries and offered a nice taste of the culture. I really enjoyed the variety and flavors offered during breakfast, even though it was somewhat crowded. Staff were attentive and made my dining experience feel very welcoming.

Maggi1985. UK, 2024-05-15Read full review on

Fun Poolside Relaxation

I took some time to enjoy the small pool during my stay. It's conveniently located close to the beach, allowing me to bask in the sun while my kids splashed around. The atmosphere was relaxed and perfect for unwinding after a day of exploring. It was great to have that option to enjoy the water without the hustle and bustle of the beach crowd all the time.

Olivia_Sunshine. Australia, 2024-07-27Read full review on

Spacious Room

I stayed in a Standard Room and loved how spacious it was. The room had a large layout, which made it very comfortable for me and my family. Even though some furnishings were a bit vintage, everything was clean. The sea view from my room was amazing and definitely added to the experience. It felt like the perfect base for our adventures.

KevinTraveler. Canada, 2024-06-10Read full review on

Convenient Function Facilities

I was impressed by the availability of multiple function halls and seminar rooms. Although I did not use them for business purposes during my stay, it was comforting to know that ample space was available for meetings or events. It seemed like a great venue for both leisure and professional gatherings alike.

Maria_Explorer. USA, 2024-08-19Read full review on

What’s included

General

Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Luggage storage
Currency exchange
Barber shop

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Free shuttle service
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Water slides
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Garden area
Spa centre
Head massage
Foot massage

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Patio
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Persinggahan, Kuala Terengganu, Malaysia, 20400

Map view

Jalan Persinggahan, Kuala Terengganu, Malaysia, 20400

City landmarks

Jalan Bandar

Street art

1.3 mi

Mosque

Crystal Mosque

2.1 mi

Jalan Kampung Laut Kampung Laut

Pusat Sains & Kreativiti Terengganu

4700 ft

Jalan Sultan Zainal Abidin

Maziah Palace

5100 ft

Jalan Sultan Zainal Abidin

Bukit Puteri

1.0 mi

Mosque

Abidin Mosque

4900 ft

209 Jalan Kampung Cina

Turtle Sculpture

1.3 mi

Park

Pasar Payang Kuala Terengganu

1.4 mi

Beach

Pantai Batu Buruk

5000 ft

Shopping Area

Paya Bunga Square

5300 ft

Taman Tamadun Islam

Taman Monumen

4700 ft

Kuala Terengganu Drawbridge

4700 ft

Jambatan Angkat Terengganu

4700 ft

Jalan Pantai Batu Buruk

Istana Al-muktafibillah Shah

5000 ft

Aiman Legacy Sourvenir Cenderamata

1.1 mi

Jalan Balik Bukit

Kuala Terengganu Waterfront

1.3 mi

Jalan Kampung Cina

Pulau Warisan KT

1.3 mi

Harbour

Pasar Payang Alley

1.4 mi

Jalan Kampung Cina

Chinatown, Kuala Terengganu

1.2 mi

Jalan Sultan Zainal Abidin

Kuala Terengganu Tourism Information Center

1.1 mi

World Heritage Lane

1.2 mi

47 Jalan Kampung Cina Kampung Banggul

Payang Memory Lane

1.2 mi

Jalan Sultan Zainal Abidin

Shahbandar Jetty

1.4 mi

20300 Kuala Terengganu

Makam DiRaja Bukit Keledang

1.2 mi

off Jln Kampung Cina

Turtle Alley

1.3 mi

Jalan Bandar

Waterfront

1.3 mi

Jalan Kampung Cina

Ho Ann Kiong Temple

1.2 mi

Pulau Duyung Kecil

Kota Lama Duyung

1.7 mi

Nearby

Mosque

Al-Muktafi Billah Shah Mosque

800 ft

Garden

Bulatan Batu Bersurat

800 ft

Restaurants

Uncle Ng Restaurant

2300 ft

4285

Restoran Mat Binjai

2300 ft

1081-Q Jalan Sultan Sulaiman.

Reviews and Ratings <br />

Feedback from previous guests about their experience.

58%

loved the resort and would return for another relaxing stay

Convenient location

Swimming pool available

Staff unresponsive

Outdated rooms

5.8/10

Guest rating

Rooms

5.0

Location

8.4

Service

5.0

Dining

6.0

3/5 based on 311 reviews

#30 of 59 hotels in Kuala Terengganu based on Tripadvisor

Riley

United Kingdom, December 2024

6.4/10

I had a mixed experience at the hotel. The view from my room's private balcony was amazing, and the breakfast was delightful with a nice variety of options. However, the room itself was not well maintained, particularly the air conditioning and cleanliness which left much to be desired. The location is great being close to the beach, but the service needs improvement, especially at reception.

Rooms

5.0

The room with a private balcony offered a good city and sea view, but the air conditioning was inadequate and the cleanliness was poor.

Service

5.0

The reception service was lacking, as no staff was available at my arrival time, leading to a long wait. However, some staff members were friendly and helpful.

Location

8.0

The hotel is well-located near the beach and offers easy access to various activities.

Dining

9.0

Breakfast was a highlight of my stay, with a nice mix of local and international dishes.

Facilities

6.0

The hotel's facilities were decent, but some areas could use more attention regarding upkeep.

Paul

United Kingdom, December 2024

7.2/10

My stay at the hotel was quite enjoyable, especially with the breathtaking sea view from the balcony. The swimming pool was a hit with my kids, and the beach was just a stone's throw away. However, I found the breakfast buffet to be underwhelming and the rooms, while spacious, showed signs of age. Overall, it’s a decent family-friendly spot but could use some updates and improvement in dining.

Rooms

7.0

The room was spacious with a lovely balcony offering a beach view, but it felt a bit dated.

Service

7.0

The service was quite attentive, especially room service, but I did experience a delay with the bellboy.

Location

9.0

The hotel is conveniently located near Batu Buruk beach, making it easy to access beach activities and local street food.

Dining

5.0

The breakfast spread was disappointing, lacking variety, although the room service was better with some popular kid-friendly options.

Facilities

8.0

The swimming pool was newly renovated and a lot of fun for the kids, but more could be done to enhance the overall amenities.

Jackson

United Kingdom, December 2024

5.8/10

My stay at this hotel was quite a mixed bag. While the beachfront location is a standout feature and the room was comfortable and clean, the service left much to be desired. I experienced significant delays at check-in and the housekeeping service was lacking. The dining options were mediocre as well, which was disappointing given the price I paid for the stay.

Rooms

7.0

The room was comfortable, but the bathroom is in desperate need of renovation.

Service

5.0

The reception staff was not friendly and I faced a long wait for assistance.

Location

9.0

The hotel is located directly on the famous beach, which is fantastic for relaxation.

Dining

5.0

The breakfast options were limited, which was disappointing.

Facilities

5.0

The swimming pool was not well-maintained and filled with debris.

Emily

United Kingdom, November 2024

5.0/10

This hotel has a lot of room for improvement. While I found the location convenient near the beach, the overall experience was quite disappointing. The rooms showed their age and cleanliness left something to be desired. The dining options were lackluster, especially the breakfast, and the service felt unmotivated. Overall, I wouldn't recommend it unless they make some significant changes.

Rooms

5.0

The rooms were clean but quite dated, and I found the air conditioning settings inadequate, with one setting being too freezing.

Service

5.0

Service felt lacking, with uninterested staff at the reception and during dining, which really impacted my stay.

Location

8.0

The location was decent, not far from the beach, which was a plus.

Dining

5.0

Breakfast was uninspiring, with poor quality food and slow service at the egg station.

Facilities

5.0

The swimming pool was overcrowded and not well-managed, which detracted from the experience.

Convenient location

Staff unresponsive

Harold

United Kingdom, October 2024

5.2/10

I had high hopes for my stay, but unfortunately, the reality didn't match up. While the location right by the beach is fantastic and the pool area is nice, the room was in dire need of a thorough cleaning and renovation. The check-in experience was frustrating as well, with empty front desk services during our arrival time. On a positive note, the food at breakfast was quite delicious, bringing some joy to my stay.

Rooms

5.0

The room was filthy and poorly maintained, with a broken cupboard and sandy floor.

Service

5.0

The service at the front desk was lacking, especially with no one available during our arrival, but the restaurant staff was pleasant.

Location

8.0

The hotel is in a prime location right on the beach, but cleanliness needs improvement in the area.

Dining

7.0

Breakfast offered some tasty items, although I wished there were more choices.